Our front line service is an extension of your brand – taking care of your customers as you would.
Your dedicated support team are committed to supporting your business on a day-to-day basis, working behind the scenes to make your business financially stronger. With dedicated customer service, order flow management, and full credit control taken care of partnering with Office Power really does free your time up to focus on developing your customer relationships.
The Office Power customer service team becomes an extension of your team. We help you take care of your customers. We support them with all their needs from placing orders to sorting out deliveries, managing returns and all other queries. All the calls get answered with your brand name and tone of voice within 6 seconds and Office Power always remains a silent partner.
Your account management team will be your key daily contact, on standby to support you in running all aspects of your business. Whether you need support in pricing strategies, margin optimisation, gap analysis, ranging or simply would benefit from some further system training, our team of specialists are here to help.
Every partner is different and that’s why we offer flexible fulfilment and delivery options to meet your individual business needs. Our logistics team will ensure a smooth, fully tracked delivery process is in place for you and your customers, with your brand at the forefront.
Watch this video to find out in more detail what support services we provide to our dealer partners. Partnering with Office Power gives you access to a dedicated operational extended team who are committed to supporting your business on a day-to-day basis. Our experienced trading team will help you unlock new opportunities in your business, enabling you to make confident decisions and grow your business. Watch this video to find out more.