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What does the future dealer look like?

Last Thursday marked the last in a series of webinars aimed at supporting dealers through what’s likely to be remembered as one of this century’s most unprecedented crises. Having previously discussed predictions, preparations, product trends and the macroeconomic forecast, EO Group CEO Simon Drakeford and CFO Nick Wilson looked to determine what the post-Covid office … Continue reading What does the future dealer look like?

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How dealers can navigate COVID secure trends and support new customer needs

The long-awaited reopening of England’s businesses is a relief. But, with it comes a need for strict compliance with never-before-seen health and safety rules. BOSS Federation recently hosted a webinar looking at how businesses are becoming COVID secure. This was the first in a series which will aim to help dealers prepare for the new … Continue reading How dealers can navigate COVID secure trends and support new customer needs

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Will customer deliveries ever be the same again?

No industry has been left unscathed by the COVID pandemic, least of all the office supplies industry. Major changes in our sector have prompted questions about how our entire supply chain will have to change to efficiently operate in the future. At times like these, it’s useful to look to other industries and businesses to … Continue reading Will customer deliveries ever be the same again?

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The impact of COVID-19 on the future of work by Dr Eliza Filby, Generation Expert & Historian of Contemporary Values

Recently, BOSS Federation held a webinar featuring Dr Eliza Filby, Generation Expert & Historian of Contemporary Values. Drawing on insights gained from multiple industries and clients, Eliza spoke about COVID-19’s impact on the structure of working lives and offices, potential opportunities for the office products industry and the importance of aligning with new customer priorities. … Continue reading The impact of COVID-19 on the future of work by Dr Eliza Filby, Generation Expert & Historian of Contemporary Values

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The worst decline in 300 years?

Last Friday we hosted another webinar, this time looking at the economic impact of COVID-19 on our economy, and what this means for dealer businesses. EO Group’s CFO Nick Wilson provided his analysis of the economic forecast and discussed future plans for EO Group/Office Power and how we are approaching this economic decline. If you … Continue reading The worst decline in 300 years?

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Preparing for the next phase: wholesaler changes, back to business & the perils of PPE

Following the success and positive feedback of our first webinar, last Thursday we hosted another one, which looked at how we can start to prepare for life post Covid-19. The discussion was interactive and focused on 3 main areas: wholesaler and structural changes in our industry, bringing businesses – and business – back after lockdown … Continue reading Preparing for the next phase: wholesaler changes, back to business & the perils of PPE

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Top 10 e-commerce features dealers should look out for to succeed in the new world and why

Innovative e-commerce features and website functionality could be the difference between success and failure in what’s being coined ‘the new world’ – life after Covid-19. Customers already expect ease of ordering, superior user experience and intuitive processes when they’re buying office supplies. With online ordering expected to be more popular than ever after Covid-19, it’s … Continue reading Top 10 e-commerce features dealers should look out for to succeed in the new world and why

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The future’s bright? Highlights from our webinar discussing life in the industry post Covid-19

Last Thursday, our CEO and BOSS Chairman Simon Drakeford hosted a live webinar to talk about what the office supplies industry may look like after Covid-19. Over 80 dealers joined, and the topics included the changes in the wholesaler channel, what adjustments dealers will need to make for the future, where the market is going … Continue reading The future’s bright? Highlights from our webinar discussing life in the industry post Covid-19

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5 things that will never go back to what they used to be, and what this means if you’re a dealer

As the lockdown continues, we’re learning more every day about what’s going to change in our daily lives, businesses and economy. We’re also discovering more about how behaviours are likely to change when we come through this. It’s still not clear what will happen nationwide, but when it comes to our industry, there are a … Continue reading 5 things that will never go back to what they used to be, and what this means if you’re a dealer

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7 things dealers can do differently in response to Covid-19

Very few businesses are immune to the effects of Covid-19, and specialists are predicting that we will feel the financial impact for years to come. Right now, the country’s focus is where it should be – on social distancing, staying home, supporting our key workers and saving lives. But if you’re an office supplies business … Continue reading 7 things dealers can do differently in response to Covid-19